PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pizza Hut and Marcos Pizza as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pizza Hut
Marcos Pizza

Pizza Hut and Marcos Pizza Overview

Total reviews 8909 2509
Company responses 0 0
Issues resolved 41 23

Pizza Hut and Marcos Pizza Consumer Ratings

Rank
83 out of 440 in Fast Food category
46 out of 440 in Fast Food category
Customer service
87 in category
71 in category
Website
64 in category
81 in category
Price Affordability
82 in category
53 in category
Location
74 in category
41 in category

Pizza Hut and Marcos Pizza Rating Details

Customer service
1.5
(3635 reviews)
1.6
(1255 reviews)
Reviewer's quote

I received an email letting me know the store that I had the issue with would contact me, its going on 4 days now but no calls or emails, thats about as far as customer service has been..

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...What is wrong with your customer service? Ask for a manager and yall dont have one. How am I not surprised? Your entire enterprise is kept afloat by snotty 16 year old girls. Order was wrong and a mess...

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Website
2.3
(3299 reviews)
2.2
(1115 reviews)
Reviewer's quote

Used 2 topping reward and recied a cheese only pizzia. I want my reward back! The store blamed website!

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...It's a *** website online ordering app. Please fix it or I will go elsewhere. Here's your email offer: Time to order that Deluxe that you've been eyeing...

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Price Affordability
2.4
(3066 reviews)
2.7
(1084 reviews)
Reviewer's quote

...AT THIS WE'RE DISGUSTED BECAUSE MY DAUGHTER AND HUS A DS WINGS WERE HAD HARDLY ANY SAUCE!!! MY HUSBAND TAKES THEM UP THERE FOR MORE SAUCE AND STILL NO PRICE ON FRIES AT THIS POINT WE GIVE UP ON THEM! SO NOW I'M ON THE PHONE WHILE IM THE RESTAURANT TALKING TO YOUR CUSTOMER SERVICE...

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...I explained what was going on and the guy said he could take my order over the phone but could not give me the app price. It was the unlimited 1 topping pizza for $6. 99...

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Location
2.4
(3062 reviews)
2.8
(1081 reviews)
Reviewer's quote

...Ive called the location where it could have went through and I was told it's not there online the payment shows it didn't go thru. Im tryna order properly but its like the 2nd time this was done The store number was 004403..

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...I won't be going back to that location. The manager was the problem!..

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Pizza Hut and Marcos Pizza Pros and Cons

Pros
  • Good food
  • Good pizza
  • No pros
  • Good pizza
  • Great pizza
  • Good food
Cons
  • Poor customer service
  • Service
  • Did not enjoy my experience at all
  • Customer service
  • Manager attitude
  • Service

Pizza Hut and Marcos Pizza Most Positive Reviews

Top rated reviews
5

Took 3 and a half hours to arrive with my order, my food arrived cold, and there was no cheese/pepper packs. Overall...

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5

The men had long hair hanging all over not tied back at all. Sneezing and coughing kit covering there face. Talking...

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5

I order online waited `15 minute then get to the window n wait for 15 minutes more at the window b4 someone ever came...

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5

I am a loyal customer and always order online. After an hour had passed I called the store thinking delivery was delayed...

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Pizza Hut and Marcos Pizza Most Critical Reviews

Lowest rated reviews
1

Missing food uncooked crust missing sauce . Missing bread sticks, wouldn't let you use rewards which expires soon,...

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1

on jan 8th at 4:53:pm central time...ordered medium meat lovers pizza...manager on duty kept having problems with my...

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1

I ordered and when i received the out gor delivery text i went and sat on my back patio. The pizza boy says he knocked...

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1

We were trying to order pizza for family dinner night and because Marco's will not honor their online coupons in the...

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Pizza Hut and Marcos Pizza Latest Reviews

Recent published reviews
No votes

YES THIS ISSUE WAS NEVER RESOLVED. NOTHING HAS BEEN SAID ABOUT A REFUND OR MY FOOD BEING REPLACED NOT THAT I WOULD...

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No votes

Take a online order waited hours for order call store four time each time they kept telling me to call back in 10 min ti...

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1

This is regarding the Pizza Hut on Rt46, Woodland Park, NJ. We have been going there since I was a little kid. It is...

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1

I placed an order online and your employee called to tell me they werent taking any more orders because the delivery dri...

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