PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Marcos Pizza and Pizza Hut as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Marcos Pizza
Pizza Hut

Marcos Pizza and Pizza Hut Overview

Total reviews
1288
5912
Company responses
0
0
Issues resolved
8
18

Marcos Pizza and Pizza Hut Consumer Ratings

Rank
35 out of 658 in Fast Food category
59 out of 658 in Fast Food category
Customer service
41 in category
54 in category
Website
59 in category
56 in category
Price Affordability
48 in category
63 in category
Location
24 in category
67 in category

Marcos Pizza and Pizza Hut Rating Details

Customer service
1.6 (673 reviews)
1.5 (2295 reviews)
Reviewer's quote

...The Worst customer service I have ever experienced. Especially, from someone that is called a manager..

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...I called customer service spoke with David he agreed over 30 minutes was too long and I could go and get my money back since I did not want a check which was $17. 27. Have not heard from your office...

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Website
2.4 (593 reviews)
2.5 (2148 reviews)
Reviewer's quote

Yes, first fix your Website. Second John your manager at hickory flat Canton Ga. I will Never go in or to that store most likely any Marcus ever again, the way he talked down to me and raised his voice to me...

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I remembered later I hadn't sent in the receipt for points, so I went to their website and answered a lot of questions. A few days later I got a reply with the same questions again, in a weird format,like ?date of purchase, ?store number, ?amount, etc. And they wanted another copy of the receipt,...

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Price Affordability
2.8 (585 reviews)
2.5 (1933 reviews)
Reviewer's quote

I asked what was going to be done she offered a discount so I accepted but when the order was done her price was not correct so I explained it that he price was incorrect. Now I'm placed on hold once again to now a male coming on the line as the manager. Now I'm irritated because it's taking 20...

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So i call because they charged me the price for my original order but replaced it with stuff way cheaper the employee very rudely told me sorry ill gv u credit to ur account so i tried to use this credit and its not there i went ahead to place the order any ways for the same thing to happen and it...

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Location
3 (562 reviews)
2.5 (1918 reviews)
Reviewer's quote

...The workers and manager at the John Rolfe location in Virginia were all very rude. They also need to learn how to make pizza. I will make sure everyone knows not to order from them anymore, that’s how upset I am..

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Hello I have called your location in Belen , And los lunas New Mexico for a delivery I asked them what’s there delivery radius they said it depends I asked depending on what they said just depends I gave my address and they said no they delivery to Morris rd 2 miles before me I live 6. 5 miles from...

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Marcos Pizza and Pizza Hut Pros and Cons

Pros
  • Food is great
  • Really good quality pizza
  • Usually very good
  • Good food
  • Good deals
  • Food
Cons
  • Customer service
  • Manager attitude
  • Manager
  • Poor customer service
  • Service
  • Did not enjoy my experience at all

Marcos Pizza and Pizza Hut Most Positive Reviews

Top rated reviews
5

On 5/22/15 I order a X- large 2 topping pizza at 2558 shallowford rd.ne atlanta that was suppose to be delivery to me...

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5

I placed my order online. I received my order 20 minutes after than an actual estimated time.I ordered half veggies and...

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5

All good!!! We have moved to Sebring Fl AND YOU ARE NOT HERE:: we miss you please come to Sebring Fl:: WE NEED YOU...

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5

I just ordered a pizza online. like any normal day. I got a confirmation #, and it was "suppose" to arrive in 40 min.....

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Marcos Pizza and Pizza Hut Most Critical Reviews

Lowest rated reviews
1

Ordered a steak and cheese bruno, hot as in not a cold cut sub. Also paid for delivery...1 hour after placing order onl...

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1

Ordered a taco pizza from reedsurg wi Pizza Hut. The person that took the order was rude. The pizza was ordered for a...

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1

Ordered a greek salad and got lettuce and 1 olive some tomatos,onions and provolone cheese that is not a greek salad. ...

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1

We ordered two pizzas, one thin crust, one pan pizza , they were delivered 20 minutes late, but the worst part was that...

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Marcos Pizza and Pizza Hut Latest Reviews

Recent published reviews
2.6

Everything w you its a problem,
Im giving you the correct FB profile and you still dont accept it.
I also stopped ordering...

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No votes

That should be obvious from above. 1st call to place an order for delivery I was put on hold for approximately 5...

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2.9

Fix deals option on All your ads, promos, app.

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1.4

Food was cold and old

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Marcos Pizza and Pizza Hut Products and Services

Most reviewed product and services
  • Marcos Pizza Pizza (338 reviews)
  • Marcos Pizza Customer Care (130 reviews)
  • Marcos Pizza Delivery Service (120 reviews)
  • Pizza Hut Pizza (2626 reviews)
  • Pizza Hut Delivery Service (573 reviews)
  • Pizza Hut Customer Care (417 reviews)