PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Marcos Pizza and Pizza Hut as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Marcos Pizza
Pizza Hut

Marcos Pizza and Pizza Hut Overview

Total reviews
1071
5230
Company responses
0
0
Issues resolved
7
16

Pizza Hut was first mentioned on PissedConsumer on Jan 2, 2008 and since then this brand received 5230 reviews. It is 4159 reviews more than Marcos Pizza received since Mar 15, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Marcos Pizza customer support team than with Pizza Hut customer service.

Marcos Pizza and Pizza Hut Consumer Ratings

Rank
39 out of 1073 in Fast Food category
69 out of 1073 in Fast Food category
Customer service
43 in category
No votes
Staff
38 in category
No votes
Website
55 in category
No votes

According to consumer ratings and reviews, Marcos Pizza ranks 30 points higher in the Fast Food category than Pizza Hut. People gave Marcos Pizza 1.6 stars for Customer service criterion in Fast Food category and it is 84 points higher than the worst rated brand in this category. Regarding Website criterion, consumers gave Marcos Pizza 2.5 stars and it is 57% greater than other in category.

Marcos Pizza and Pizza Hut Rating Details

Customer service
1.6 (556 reviews)
No votes
Reviewer's quote

...I’m disappointed by their customer service time and time again..

Manolo

...Which was very rude and did not display any kind of customer service. There are to my pizza places around, so I think my family will never visit another pizza hut every...

Shereka
Staff
1.8 (523 reviews)
No votes
Reviewer's quote

...Staff in street clothes in the kitchen scratching their hair over someone making pizza. 4. Cashier sneezed and a glob of mucus came out of his nose...

Venus R

...My order was suppose to be delivered at 6:20pm but yet it was still at the store!! The staff seem so nonchalant about the situation. Unprofessional at its best! Thanks for nothing Pizza Hut!!!..

Nicole
Website
2.5 (505 reviews)
No votes
Reviewer's quote

I order Marcos all the time and I have to say that the website is by far the worst I have ever experienced. So much redundancy. Just let me login and order remember me...

Richard M

This was insanely frustrating! The store insists that this policy is on the website. I didn't see any disclaimer or warning prior to order, during ordering or before paying This is horrible, please update your website to spell out this policy. It will be awhile before I take a chance on ordering...

Rayshun

Marcos Pizza and Pizza Hut Pros and Cons

Pros
  • Food is great
  • Really good quality pizza
  • Taste of their pizza
  • Good food
  • Pizza
  • Friendly staff
Cons
  • Customer service
  • Service
  • Manager attitude
  • Poor customer service
  • Service
  • Quality of food

Marcos Pizza and Pizza Hut Most Positive Reviews

Top rated reviews
5

All good!!! We have moved to Sebring Fl AND YOU ARE NOT HERE:: we miss you please come to Sebring Fl:: WE NEED YOU...

5

I placed my order online. I received my order 20 minutes after than an actual estimated time.I ordered half veggies and...

Marcos Pizza and Pizza Hut Most Critical Reviews

Lowest rated reviews
1

Ordered a steak and cheese bruno, hot as in not a cold cut sub. Also paid for delivery...1 hour after placing order onl...

1

Ordered a taco pizza from reedsurg wi Pizza Hut. The person that took the order was rude. The pizza was ordered for a...

Marcos Pizza and Pizza Hut Latest Reviews

Recent published reviews
2.8

I have been ordering pizza from Marcos for 3 years, we order delivery, or go in and sit at the counter to eat, but no ma...

Read all 1071 reviews
1.8

They swiped my card twice and neither total was what my receipt said. I called them and they said it was a mistake and...

Read all 5230 reviews

Marcos Pizza and Pizza Hut Products and Services

Most reviewed product and services
  • Marcos Pizza Pizza (292 reviews)
  • Marcos Pizza Customer Care (120 reviews)
  • Marcos Pizza Delivery Service (116 reviews)
  • Pizza Hut Pizza (2512 reviews)
  • Pizza Hut Delivery Service (532 reviews)
  • Pizza Hut Customer Care (393 reviews)