PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Papa Johns Pizza and Marcos Pizza as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Papa Johns Pizza
Marcos Pizza

Papa Johns Pizza and Marcos Pizza Overview

Total reviews
1029
1079
Company responses
0
0
Issues resolved
3
7

Marcos Pizza was first mentioned on PissedConsumer on Mar 15, 2012 and since then this brand received 1079 reviews. It is 50 reviews more than Papa Johns Pizza received since Jan 15, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Marcos Pizza customer support team than with Papa Johns Pizza customer service.

Papa Johns Pizza and Marcos Pizza Consumer Ratings

Rank
71 out of 1073 in Fast Food category
39 out of 1073 in Fast Food category
Customer service
56 in category
44 in category
Website
64 in category
56 in category
Discounts and Special Offers
40 in category
24 in category

According to consumer ratings and reviews, Marcos Pizza ranks 32 points higher in the Fast Food category than Papa Johns Pizza. People gave Papa Johns Pizza 1.5 stars for Customer service criterion in Fast Food category and it is 72 points higher than the worst rated brand in this category. At the same time, Marcos Pizza was rated 1.6 stars for Customer service criterion in this category and it is 84 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Marcos Pizza has a higher rating than Papa Johns Pizza. Regarding Discounts and Special Offers criterion, consumers gave Papa Johns Pizza 2.3 stars and it is 69% greater than other in category. Marcos Pizza however was rated 2.5 stars and it is 81% greater than other in category.

Papa Johns Pizza and Marcos Pizza Rating Details

Customer service
1.5 (279 reviews)
1.6 (561 reviews)
Reviewer's quote

...I have called customer service twice both times I was told I would get a call back in 24 -48 hours . No callback..

PissedConsumer1714107

...Beach Florida I've been going to Marco's Pizza's for the last two years it's very sad how the new owner is very angry at all times doesn't have great customer service and he treats his employees like *** mind my language. There was one particular person that was always cheerful in that place and always had great...

PissedConsumer1769549
Website
2.4 (253 reviews)
2.5 (508 reviews)
Reviewer's quote

...When i called up there they said they refuse to deliver to my area because "black people" i asked them why they not take delivery down off website then. They said corpoarate wont let them. So lot people orderinf pizzas out here not getting them and no refunf its been 6 days they owe ne $30..

Charlotte

I order Marcos all the time and I have to say that the website is by far the worst I have ever experienced. So much redundancy. Just let me login and order remember me...

Richard M
Discounts and Special Offers
2.3 (245 reviews)
2.5 (461 reviews)
Reviewer's quote

I ordered my usual carryout special that is normally $8. 99 for large pizza, found it was increased to $10. 99 -ok...

Ruth M

...99, 1 topping special deal and was told yes. I said good, i wanted to order. I was asked for my phone number and i gave it...

Michael A

Papa Johns Pizza and Marcos Pizza Pros and Cons

Pros
  • Customer service horrobile
  • Close to home
  • No pros
  • Food is great
  • Really good quality pizza
  • Taste of their pizza
Cons
  • Customer service
  • Unprofessional staff
  • Service
  • Customer service
  • Service
  • Manager attitude

Papa Johns Pizza and Marcos Pizza Most Positive Reviews

Top rated reviews
5

on Friday, at approximately 5:30 pm, we called in a pizza order to our local papa johns pizza in rockingham nc! they...

5

All good!!! We have moved to Sebring Fl AND YOU ARE NOT HERE:: we miss you please come to Sebring Fl:: WE NEED YOU...

Papa Johns Pizza and Marcos Pizza Most Critical Reviews

Lowest rated reviews
1

i am complaining from hobbs NM order 0133 , your pizza is so disgusting because the cheese was so raw and it was nasty...

1

Ordered a steak and cheese bruno, hot as in not a cold cut sub. Also paid for delivery...1 hour after placing order onl...

Papa Johns Pizza and Marcos Pizza Latest Reviews

Recent published reviews

Hello,
I'm writing today because of major lack of customer service and a very very terrible experience. Ive never had any...

Read all 1029 reviews
1.3

I live in Hallandale Beach Florida I've been going to Marco's Pizza's for the last two years it's very sad how the new...

Read all 1079 reviews

Papa Johns Pizza and Marcos Pizza Products and Services

Most reviewed product and services
  • Papa Johns Pizza Pizza (586 reviews)
  • Papa Johns Pizza Delivery Service (78 reviews)
  • Papa Johns Pizza Customer Care (61 reviews)
  • Marcos Pizza Pizza (294 reviews)
  • Marcos Pizza Customer Care (120 reviews)
  • Marcos Pizza Delivery Service (116 reviews)