PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Marcos Pizza and Papa Johns Pizza as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Marcos Pizza
Papa Johns Pizza

Marcos Pizza and Papa Johns Pizza Overview

Total reviews
1288
1116
Company responses
0
0
Issues resolved
8
3

Marcos Pizza and Papa Johns Pizza Consumer Ratings

Rank
35 out of 658 in Fast Food category
73 out of 658 in Fast Food category
Customer service
41 in category
57 in category
Website
59 in category
65 in category
Price Affordability
48 in category
66 in category
Location
24 in category
60 in category

Marcos Pizza and Papa Johns Pizza Rating Details

Customer service
1.6 (673 reviews)
1.5 (315 reviews)
Reviewer's quote

...The Worst customer service I have ever experienced. Especially, from someone that is called a manager..

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...Once again poor customer service. I had to tell the employee what I wanted him to do. No apology or anything...

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Website
2.4 (593 reviews)
2.4 (288 reviews)
Reviewer's quote

Yes, first fix your Website. Second John your manager at hickory flat Canton Ga. I will Never go in or to that store most likely any Marcus ever again, the way he talked down to me and raised his voice to me...

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My wife used the website to order over $50 worth of pizza . We live in Dublin Ga. The order went to Dublin Ca...

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Price Affordability
2.8 (585 reviews)
2.5 (268 reviews)
Reviewer's quote

I asked what was going to be done she offered a discount so I accepted but when the order was done her price was not correct so I explained it that he price was incorrect. Now I'm placed on hold once again to now a male coming on the line as the manager. Now I'm irritated because it's taking 20...

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...PRICE IS NOT THE POINT, IT IS THE PRINCIPLE. IF I ADVISED MY CUSTOMERS WHAT MY PROBLEMS THEY WOULD NOT BUY FROM ME. WELL I GUESS I'M DONE WITH PAPA JOHNS...

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Location
3 (562 reviews)
2.5 (252 reviews)
Reviewer's quote

...The workers and manager at the John Rolfe location in Virginia were all very rude. They also need to learn how to make pizza. I will make sure everyone knows not to order from them anymore, that’s how upset I am..

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...This is a continuous issue with this delivery location. I've always called and stated I'm not looking for anything free I just want good service. And I give good tips...

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Marcos Pizza and Papa Johns Pizza Pros and Cons

Pros
  • Food is great
  • Really good quality pizza
  • Usually very good
  • Customer service horrobile
  • Idea it was close to my home
  • Close to home
Cons
  • Customer service
  • Manager attitude
  • Manager
  • Customer service
  • Unprofessional staff
  • Unprofessional staff or the customer service they provided

Marcos Pizza and Papa Johns Pizza Most Positive Reviews

Top rated reviews
5

On 5/22/15 I order a X- large 2 topping pizza at 2558 shallowford rd.ne atlanta that was suppose to be delivery to me...

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5

on Friday, at approximately 5:30 pm, we called in a pizza order to our local papa johns pizza in rockingham nc! they...

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5

All good!!! We have moved to Sebring Fl AND YOU ARE NOT HERE:: we miss you please come to Sebring Fl:: WE NEED YOU...

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5

Myspouse and I went to Papa Johns for lunch and we requested a vegetable pizza with no cheese as it was prepared last...

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Marcos Pizza and Papa Johns Pizza Most Critical Reviews

Lowest rated reviews
1

Ordered a steak and cheese bruno, hot as in not a cold cut sub. Also paid for delivery...1 hour after placing order onl...

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1

i am complaining from hobbs NM order 0133 , your pizza is so disgusting because the cheese was so raw and it was nasty...

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1

Ordered a greek salad and got lettuce and 1 olive some tomatos,onions and provolone cheese that is not a greek salad. ...

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1

We waited in line for way too long because there were only 3 people working the service line for a sold out crowd at...

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Marcos Pizza and Papa Johns Pizza Latest Reviews

Recent published reviews
2.6

Everything w you its a problem,
Im giving you the correct FB profile and you still dont accept it.
I also stopped ordering...

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1.4

Asked for extra sauce....hardly any.....pepperoni -- had to take from one slice and add to the one that had NONE! --...

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2.9

Fix deals option on All your ads, promos, app.

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No votes

I originally placed a pickup order and later called to have it delivered. I called for management at the location to...

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Marcos Pizza and Papa Johns Pizza Products and Services

Most reviewed product and services
  • Marcos Pizza Pizza (338 reviews)
  • Marcos Pizza Customer Care (130 reviews)
  • Marcos Pizza Delivery Service (120 reviews)
  • Papa Johns Pizza Pizza (611 reviews)
  • Papa Johns Pizza Delivery Service (81 reviews)
  • Papa Johns Pizza Customer Care (63 reviews)