PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Marcos Pizza and Panera Bread as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Marcos Pizza
Panera Bread

Marcos Pizza and Panera Bread Overview

Total reviews
1265
2399
Company responses
0
0
Issues resolved
8
6

Marcos Pizza and Panera Bread Consumer Ratings

Rank
37 out of 653 in Fast Food category
111 out of 2600 in Cafes, Restaurants and Bars category
Customer service
48 in category
No votes
Website
62 in category
No votes
Price Affordability
49 in category
No votes
Location
25 in category
No votes

Marcos Pizza and Panera Bread Rating Details

Customer service
1.6 (656 reviews)
No votes
Reviewer's quote

...The Worst customer service I have ever experienced. Especially, from someone that is called a manager..

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...I Googled Panera and called the number listed for customer care. I stayed on the line be careful of Panera's promo codes be careful for 30-minutes the first time and 32 the second, listening to a recurring message saying that my call was important to them. I got no answer either time...

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Website
2.4 (581 reviews)
No votes
Reviewer's quote

Marcos pizza website completely sucks! Difficult to specialize your order and then the checkout process is painful and never works!! Great pizza but pain in the *** to order online. Get with it Marcos! You have to fix this ASAP, you site sucks!!!!..

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...On your website it lists as 619208355476. I do not have this card any more. I was issued a new card this morning, It lists as 620161189332 Reg code 6004...

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Price Affordability
2.8 (571 reviews)
No votes
Reviewer's quote

I asked what was going to be done she offered a discount so I accepted but when the order was done her price was not correct so I explained it that he price was incorrect. Now I'm placed on hold once again to now a male coming on the line as the manager. Now I'm irritated because it's taking 20...

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What has happened to Panera? Their prices keep going up horribly and their quality and service is going down. I know so many that dont even go to Panera anymore because of the aforementioned! The cost for a sandwich is sky high and it comes with hardly anything on it and the quality of the food on...

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Location
3 (550 reviews)
No votes
Reviewer's quote

...The workers and manager at the John Rolfe location in Virginia were all very rude. They also need to learn how to make pizza. I will make sure everyone knows not to order from them anymore, that’s how upset I am..

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...Saginaw MI location gave expired Kids yogurt. Yogurt expired on June 25th and I ordered food on July 9th. Disgusted by the fact that they are serving expired products to the kids...

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Marcos Pizza and Panera Bread Pros and Cons

Pros
  • Food is great
  • Really good quality pizza
  • Usually very good
  • Soup
  • Helpful cashier
  • Food
Cons
  • Customer service
  • Manager attitude
  • Appalling customer service
  • Bad customer service
  • Service
  • Amount of food or prices

Marcos Pizza and Panera Bread Most Positive Reviews

Top rated reviews
5

On 5/22/15 I order a X- large 2 topping pizza at 2558 shallowford rd.ne atlanta that was suppose to be delivery to me...

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5

I go to the Cypress Texas location at least 3 to 4 times a week and love it. The cashier is always so helpful on...

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5

All good!!! We have moved to Sebring Fl AND YOU ARE NOT HERE:: we miss you please come to Sebring Fl:: WE NEED YOU...

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5

Your commercial for the new oriental menu on television is nauseating. ...

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Marcos Pizza and Panera Bread Most Critical Reviews

Lowest rated reviews
1

Ordered a steak and cheese bruno, hot as in not a cold cut sub. Also paid for delivery...1 hour after placing order onl...

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1

Yesterday in Redmond Washington at 7:18 I have never seen a worse product slow delivered poor quality sandwich in all my...

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1

Ordered a greek salad and got lettuce and 1 olive some tomatos,onions and provolone cheese that is not a greek salad. ...

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1

around 2:30PM 10/3/14 ,Miss. Alexis counter order service lady was real kind and polite food chain best service ever r...

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Marcos Pizza and Panera Bread Latest Reviews

Recent published reviews
No votes

Would not honor my reward and I have been a loyal customer

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2

This is the second straight problem I have had with the Lakewood Ranch FL store. The first time, the order was for the B...

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No votes

Issues with the Rewards program

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1

I am in the coffee club for the month and I was not suppose to be charged I got my credit card bill this month its on...

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Marcos Pizza and Panera Bread Products and Services

Most reviewed product and services
  • Marcos Pizza Pizza (334 reviews)
  • Marcos Pizza Customer Care (129 reviews)
  • Marcos Pizza Delivery Service (120 reviews)
  • Panera Bread Customer Care (302 reviews)
  • Panera Bread Sandwich (178 reviews)
  • Panera Bread Manager (162 reviews)