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Mapquest

Media
  • 0 ISSUES RESOLVED
  • 10 TOTAL REVIEWS
1.1
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Customer service
Staff
  • Old classic mapquest 1

Customers don't like

  • New mapquest format2
  • Current mapquest1
  • Very bad1
  • New upgrade1

Products by Mapquest

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Pissed Consumer

Media
Has verified representatives
  • 9 ISSUES RESOLVED
  • 148 COMPANY RESPONSES
  • 675 TOTAL REVIEWS
2.5
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Customer service
Staff
  • Customer service and performance 3
  • Product 3
  • Thought the service contacted the companies in question 2
  • Very disturbing this time 1
  • You fixed my issue with att 1

Customers don't like

  • Fails to protect innocent parties8
  • Lack of responsiveness8
  • Ignores terms of use6
  • Maintains defamatory content4
  • Never respond4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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