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  • 0 ISSUES RESOLVED
  • 70 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $60.1K AVERAGE LOSS
1.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Check in 2
  • Staff on board 2
  • On time 2
  • Staff at the airport 2
  • Phone operator handle customer with patience 1

Customers don't like

  • Poor customer service7
  • Customer service6
  • Baggage arrivals at klia3
  • Cheating3
  • Refund super slow within 6 months still failed to refund2
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Us Airways

Transport
  • 1 ISSUES RESOLVED
  • 466 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Flight schedule 3
  • Hourly shuttles 2
  • Some personal interactions 1

Customers don't like

  • Misinformation5
  • Length of time on hold5
  • Customer service4
  • Service4
  • Rude staff4

Products by Us Airways

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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