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  • 0 ISSUES RESOLVED
  • 70 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $60.1K AVERAGE LOSS
1.6
Customer service
Staff
Website
Number of Destinations
Discounts and Special Offers
  • Check in 2
  • Staff on board 2
  • On time 2
  • Staff at the airport 2
  • Phone operator handle customer with patience 1

Customers don't like

  • Poor customer service7
  • Customer service6
  • Baggage arrivals at klia3
  • Cheating3
  • Refund super slow within 6 months still failed to refund2
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Spirit Airlines

Transport
  • 4 ISSUES RESOLVED
  • 437 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $833 AVERAGE LOSS
1.5
Customer service
Staff
Website
Number of Destinations
Discounts and Special Offers
  • All other experiences prior to this flight 3
  • Cheap flight 1

Customers don't like

  • Horrible customer service8
  • Poor customer service7
  • Carry-on charge6
  • Unprofessional staff6
  • Refuse to refund6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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