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  • 0 ISSUES RESOLVED
  • 76 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $57.3K AVERAGE LOSS
1.6
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Aircraft 2
  • Check in 2
  • On time 2
  • Staff at the airport 2
  • Staff on board 2

Customers don't like

  • Poor customer service8
  • Customer service7
  • Cheating4
  • Baggage arrivals at klia3
  • Refund super slow within 6 months still failed to refund2
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Spirit Airlines

Transport
  • 4 ISSUES RESOLVED
  • 449 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $823 AVERAGE LOSS
1.5
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Number of Destinations
  • All other experiences prior to this flight 3
  • Plane did not crash 3
  • Cheap flight 2
  • Flight attendants are always very nice 1
  • Plane did not go down in flames 1

Customers don't like

  • Horrible customer service8
  • Poor customer service7
  • Carry-on charge6
  • Unprofessional staff6
  • Refuse to refund6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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