Malaysia Airlines vs Megabus

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  • 0 ISSUES RESOLVED
  • 67 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $63.4K AVERAGE LOSS
1.6
Customer service
Staff
Website
Discounts and Special Offers
Number of Destinations
  • Staff on board 2
  • Aircraft 2
  • On time 2
  • Phone operator handle customer with patience 1
  • Staff at the airport 1

Customers don't like

  • Poor customer service7
  • Customer service6
  • Cheating4
  • Baggage arrivals at klia3
  • Refund super slow within 6 months still failed to refund2

Products by Malaysia Airlines

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Megabus

Transport
  • 3 ISSUES RESOLVED
  • 993 TOTAL REVIEWS
  • $77.5K CLAIMED LOSSES
  • $258 AVERAGE LOSS
1.9
Customer service
Staff
Website
Discounts and Special Offers
Number of Destinations
  • Price 13
  • Price range 12
  • Bus drivers seem to know the route well 5
  • Prices 3
  • Safe driving 3

Customers don't like

  • Poor customer service23
  • Refund policy17
  • Late bus10
  • Terrible customer service10
  • Customer service8

Products by Megabus

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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