PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about MailBox Forwarding and USPS as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

MailBox Forwarding
USPS

MailBox Forwarding and USPS Overview

Total reviews
17
2586
Company responses
0
0
Issues resolved
0
18

USPS was first mentioned on PissedConsumer on Sep 6, 2007 and since then this brand received 2586 reviews. It is 2569 reviews more than MailBox Forwarding received since Aug 22, 2011.

MailBox Forwarding and USPS Consumer Ratings

Rank
2 out of 249 in Post category
9 out of 249 in Post category
Website
5 in category
7 in category
Staff
5 in category
6 in category
Exchange, Refund and Cancellation Policy
2 in category
6 in category

According to consumer ratings and reviews, MailBox Forwarding ranks 7 points higher in the Post category than USPS. People gave MailBox Forwarding 2.4 stars for Website criterion in Post category and it is 15 points higher than the worst rated brand in this category. At the same time, USPS was rated 2 stars for Website criterion in this category and it is 13 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that MailBox Forwarding has a higher rating than USPS. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave MailBox Forwarding 2.3 stars and it is 90% greater than other in category. USPS however was rated 1.5 stars and it is 70% greater than other in category.

MailBox Forwarding and USPS Rating Details

Website
2.4 (7 reviews)
2 (665 reviews)
Reviewer's quote

...The message tersely advised that I just keep checking back with their website to see if new items were received. You can only communicate with them via a 'trouble-ticket' which often takes several days for a response..

Sophiya

12 days and the postal website (tracking number) still says "in transit to next facility" . Christmas didn't wait however and i was forced to go to the Christmas gathering with a pronouncement that his present is "in transit". Bottom line - add me to the ever growing list of people who are...

Jeffrey M
Staff
1.7 (6 reviews)
1.5 (664 reviews)
Reviewer's quote

I have been using mailbox forwarding for over 6 years, and finally queried why I was being charged hundreds of dollars a month, ridiculous !!My fault that I was not shredding my mail, as I was unaware of the excessive storage fees, but do you think that maybe once in the 6 years a simple email...

Barry H

...Not only that, they can easily "lose" your packages with no consequences!! I hope they go out of business and put these ungrateful staff out of jobs so maybe they will realize how lucky they are to have a job..

Audrey E
Exchange, Refund and Cancellation Policy
2.3 (6 reviews)
1.5 (487 reviews)
Reviewer's quote

So for four months, while being out of the country, I was using Mailbox Forwarding to receive, forward and exchange paperwork with various authorities, and the end result was supposed to be my APOSTILLIZED divorce decree from the Secretary of State. This was no little thing to complete, and I was...

Keyshia

I sent the parcel to Russian on 10/07/19, it was processed through Los Angeles International Distribution Center, then lost. After a lot of calls from my side and filling an inquiry, the same parcel entered the same facility and was processed over there on 10/23/19. This could not happen with the...

Alexandra M

MailBox Forwarding and USPS Pros and Cons

Pros
  • That i saw my mail
  • Quick mail handling
  • Price
  • Mail delivery person
  • Local post office
  • Usually good delivery
Cons
  • Pricing and excessive fees for storage
  • Poor customer service
  • Customer service
  • Delivery time
  • Do not return calls

MailBox Forwarding and USPS Most Positive Reviews

Top rated reviews
5

My company has been using Mailbox forwarding for over a year now. We rely on the services they offer heavily. We have be...

5

I sent a package via Priority Mail from my address to myself, just to see what would happen! Sure enough, the package ar...

MailBox Forwarding and USPS Most Critical Reviews

Lowest rated reviews
1

owners address has been seen on *** websites in Russia and his mail
Services is used as drop point in US

1

Hi,

I have an item of an order placed more than a month ago and it did not get out of the United States yet, and the co...

MailBox Forwarding and USPS Latest Reviews

Recent published reviews
1.6

I have been using mailbox forwarding for over 6 years, and finally queried why I was being charged hundreds of dollars a...

Read all 17 reviews
1

Mooresboro NC postmaster and carriers leave slip that they have tried to deliver letters or packages and no one is...

Read all 2586 reviews

MailBox Forwarding and USPS Products and Services

Most reviewed product and services
  • Mailbox Forwarding Mail Forwarding Service (10 reviews)
  • Usps Delivery Service (776 reviews)
  • Usps Mail Service (563 reviews)
  • Usps Customer Care (75 reviews)