PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Merry Maids and MaidPro as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Merry Maids
MaidPro

Merry Maids and MaidPro Overview

Total reviews
74
7
Company responses
0
0
Issues resolved
0
0

Merry Maids and MaidPro Consumer Ratings

Rank
46 out of 483 in Cleaning Services category
247 out of 752 in Utility category
Customer service
37 in category
168 in category
Reliability
26 in category
157 in category
Website
36 in category
202 in category
Exchange, Refund and Cancellation Policy
33 in category
148 in category

Merry Maids and MaidPro Rating Details

Customer service
1.6 (34 reviews)
1 (3 reviews)
Reviewer's quote

...Their customer service is not willing to do anything about it and simply said, "this is odd, I haven't had a complaint about (cleaner's name) in a long time"...

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...Bad customer service. ..

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Reliability
2 (29 reviews)
1 (2 reviews)
Reviewer's quote

I had hired merry maids to clean my home they did absolutly nothing they stood around and hid playing on their phone and when i addressed this with the owner he was very hateful and acted like he walked on water....he said im the owner and i can do and treat people how i want if my people get paid...

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Management is as bad as the cleaning team especially owner (Estalla) Poor cleaning, 2x of Not Showing up. Missing jewelry,

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Website
2.1 (28 reviews)
1 (2 reviews)
Reviewer's quote

I got two cleanings.. noticed stuff missing the first time so I took a picture of makeup drawer and the second time more stuff was definitely missing. Called and management said don't worry we will send another person.. So I guess the other person is gonna continue stealing from somewhere else.....

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No items

Exchange, Refund and Cancellation Policy
1.6 (27 reviews)
1 (2 reviews)
Reviewer's quote

I used Merry Maids for 8 months bi-weekly. My kitchen and master bathroom cabinets and never been wiped down. Until I inquired if it was an added service bc after months of no attention( they desperately needed it) I was informed it was suppose to be done every time. I often would list random hot...

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No items

Merry Maids and MaidPro Pros and Cons

Pros
  • Juanita and justine
  • Hire anyone
No votes
Cons
  • Owner is unethical
  • Lousy customer service
  • Quality of cleaning
No votes

Merry Maids and MaidPro Most Positive Reviews

Top rated reviews
5

This company is closed and has been close for a couple of years.Before they went out of business they were amazing I hav...

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No votes
3.3

Sales rep came and sprouted on for an hour about the virtues of his company. Told me about the DEEP CLEANING of two roo...

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No votes

Merry Maids and MaidPro Most Critical Reviews

Lowest rated reviews
1

I just moved back in my house after being gone a few months and there was general dust to be found. I cleaned the master...

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1

maid pro should be maid *** (conjob). what a lousy job! when office in Altamonte was advised of the poor job they...

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1

I hired Merry Maids to clean my home and get it ready so that it would be "sparkling" for the first showing. They did...

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1

Workers and manager rude and unprofessional. Cleaners are thieves and wipe everything down. Never on time, liars and...

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Merry Maids and MaidPro Latest Reviews

Recent published reviews
No votes

They Promised pay each week. I’ve been waiting 3 weeks since I left the company for a job with a company that actually...

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1

Management is as bad as the cleaning team especially owner (Estalla) Poor cleaning, 2x of Not Showing up. Missing...

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No votes

Employee favoritism and bullying in the work place. Managment threatening to fire employees if they don't work them...

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No votes

Awful experience with the maid pro out of bridgewater NJ. Constant cancelation, not rescheduling when missed...

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Merry Maids and MaidPro Products and Services

Most reviewed product and services
  • Merry Maids Cleaning Service (29 reviews)
  • Merry Maids House Cleaning Service (15 reviews)
  • Merry Maids Customer Care (4 reviews)
  • Maidpro Customer Care (4 reviews)
  • Maidpro Cleaning Service (1 review)