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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2582 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $336 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Cheap 17
  • Concept 11
  • Service 4
  • No major problems 4
  • quality of product 2

Customers don't like

  • Customer service20
  • Technical support12
  • No customer service11
  • No refund policy4
  • Chat conversations and unresolved issues4
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Youmail

Software
  • 1 ISSUES RESOLVED
  • 36 TOTAL REVIEWS
  • $6.4K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Feature set 2
  • When it worked 1
  • Greeting option and being able to get your vm on my computer 1

Customers don't like

  • Unreliable product claims1
  • Technical support1
  • It quit working out of the wild blue1
  • Disabled my ability to receive voicemail1
  • Delay in getting messages and sometimes next day1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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