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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2578 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $336 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Cheap 17
  • Concept 11
  • Service 4
  • No major problems 4
  • quality of product 2

Customers don't like

  • Customer service20
  • Technical support12
  • No customer service11
  • No refund policy4
  • Chat conversations and unresolved issues4
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Windstream

Telecommunications
  • 1 ISSUES RESOLVED
  • 223 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Reading the negative reviews 3
  • That i have other internet companies to use 2
  • Original customer service phone calls 2
  • Customer service is nice 2
  • Services while had them 1

Customers don't like

  • Reliability of service5
  • Customer service5
  • Speed4
  • Lack of accountability4
  • Being stuck with this company4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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