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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2594 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $334 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Cheap 17
  • Concept 12
  • Service 4
  • No major problems 4
  • Easy to use 3

Customers don't like

  • Customer service20
  • Technical support12
  • No customer service11
  • No refund policy4
  • Chat conversations and unresolved issues4
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Vonage

Telecommunications
  • 0 ISSUES RESOLVED
  • 264 TOTAL REVIEWS
  • $63.2K CLAIMED LOSSES
  • $602 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • When they are truthful 2
  • Service until i must contact support 2
  • Reliable phone service 1
  • Promise of service to be provided 1
  • Connectivity 1

Customers don't like

  • Customer service17
  • Fraudulent misrepresentation6
  • Service4
  • Deceitfulness3
  • Billing3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Orlando, Florida, United States #1317312

They both suck and have poor customer service but Vonage WilVonagemire of your money !