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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2557 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $338 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Cheap 17
  • Concept 11
  • No major problems 4
  • Service 3
  • quality of product 2

Customers don't like

  • Technical support13
  • No customer service11
  • Customer service4
  • Chat conversations and unresolved issues4
  • No refund policy3
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Vonage

Telecommunications
  • 0 ISSUES RESOLVED
  • 233 TOTAL REVIEWS
  • $58.3K CLAIMED LOSSES
  • $601 AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • None 3
  • When they are truthful 2
  • Service until i must contact support 2
  • Reliable phone service 1
  • Promise of service to be provided 1

Customers don't like

  • Customer service10
  • Fraudulent misrepresentation5
  • Service4
  • Deceitfulness3
  • Billing3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Orlando, Florida, United States #1317312

They both suck and have poor customer service but Vonage WilVonagemire of your money !