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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2565 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $337 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Cheap 17
  • Concept 11
  • Service 4
  • No major problems 4
  • quality of product 2

Customers don't like

  • Technical support12
  • No customer service11
  • Customer service5
  • No refund policy4
  • Chat conversations and unresolved issues4
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Verizon

Telecommunications
  • 13 ISSUES RESOLVED
  • 2247 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $847 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Internet 6
  • You are a bunch of overcharging crooks 5
  • Customer service 4
  • Coverage area 4
  • Tv 3

Customers don't like

  • Incompetent customer service25
  • Poor service19
  • Customer service8
  • Bait and switch7
  • Told one thing and going doing another5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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