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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2577 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $337 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Cheap 17
  • Concept 11
  • Service 4
  • No major problems 4
  • quality of product 2

Customers don't like

  • Customer service20
  • Technical support12
  • No customer service11
  • No refund policy4
  • Chat conversations and unresolved issues4
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USA Communications

Telecommunications
  • 0 ISSUES RESOLVED
  • 48 TOTAL REVIEWS
  • $5.1K CLAIMED LOSSES
  • $732 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • When it worked 1
  • Promises 1
  • Pricing 1
  • Price 1

Customers don't like

  • Customer service3
  • Amount of time to have a technician fix the problem2
  • Service reps need training1
  • Lack of service on weekends1
  • Eqipment1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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