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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2559 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $338 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Cheap 11
  • Concept 8
  • No major problems 4
  • Service 3
  • Quality of product 2

Customers don't like

  • Technical support13
  • No customer service11
  • Chat conversations and unresolved issues4
  • No refund policy3
  • False advertising3
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USA Communications

Telecommunications
  • 0 ISSUES RESOLVED
  • 47 TOTAL REVIEWS
  • $5.1K CLAIMED LOSSES
  • $732 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • When it worked 1
  • Promises 1
  • Pricing 1

Customers don't like

  • Amount of time to have a technician fix the problem2
  • Service reps need training1
  • Eqipment1
  • Customer service1
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