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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2547 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $344 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Cheap 17
  • Concept 10
  • No major problems 4
  • Service 3
  • Quality of product 2

Customers don't like

  • No customer service29
  • Technical support23
  • Customer service8
  • Chat conversations and unresolved issues7
  • No refund policy7
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Tmobile

Telecommunications
  • 4 ISSUES RESOLVED
  • 1019 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $864 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Plans 7
  • Not much to like 6
  • Price 4
  • Sales representative 4
  • Pricing of the plans 4

Customers don't like

  • Customer support16
  • Service16
  • Customer service13
  • Billing12
  • Coverage9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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