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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2578 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $336 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Cheap 17
  • Concept 11
  • Service 4
  • No major problems 4
  • quality of product 2

Customers don't like

  • Customer service20
  • Technical support12
  • No customer service11
  • No refund policy4
  • Chat conversations and unresolved issues4
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The Bradford Exchange

Jewelry and Accessories
  • 7 ISSUES RESOLVED
  • 866 TOTAL REVIEWS
  • $42.6K CLAIMED LOSSES
  • $218 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 5
  • Ease or ordering 2
  • Way they rectified an incorrect shipment 1
  • Uniqueness of items 1
  • Unique items 1

Customers don't like

  • Customer service14
  • Customer service follow up8
  • Customer service attitude8
  • Given the runaround6
  • Failure to honor guarantee6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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