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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2539 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $340 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Cheap 15
  • Concept 10
  • No major problems 4
  • Service 3
  • Quality of product 2

Customers don't like

  • No customer service30
  • Technical support22
  • Chat conversations and unresolved issues7
  • Customer service7
  • No refund policy6
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Sun Cellular

Telecommunications
  • 0 ISSUES RESOLVED
  • 53 TOTAL REVIEWS
  • $11.8K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Friendly customer support 1

Customers don't like

  • Worst customer service and billing process6
  • Billing process and bill5
  • Customer service4
  • Worst customer service representatives not even one3
  • System maintenance failuure2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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