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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2549 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $339 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Cheap 17
  • Concept 11
  • No major problems 4
  • Service 3
  • quality of product 2

Customers don't like

  • Technical support13
  • No customer service11
  • Chat conversations and unresolved issues4
  • False advertising3
  • No refund policy3
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Straight Talk Wireless

Telecommunications
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1541 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $362 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Price 18
  • Unlimited plan has served me well 13
  • Cell phone 5
  • Service plan 5
  • Mobile internet speed 4

Customers don't like

  • Customer service staff20
  • Misleading terms of service15
  • Lied to by employees and manager6
  • Refusal to help6
  • Given the runaround5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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