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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2558 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $338 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
  • Cheap 17
  • Concept 11
  • No major problems 4
  • Service 3
  • quality of product 2

Customers don't like

  • Technical support13
  • No customer service11
  • Customer service4
  • Chat conversations and unresolved issues4
  • No refund policy3
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Springleaf Financial

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 453 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $4.9K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Billing Practices
  • Agents were very nice 4
  • Staff 2
  • Online ability 2
  • Friendly service 2
  • Your help at the beging 1

Customers don't like

  • Lack of resolution to my issue6
  • Unprofessional3
  • Springleaf not upfront3
  • Lack of issue resolution3
  • Customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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