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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2545 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $344 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Billing Practices
  • Cheap 17
  • Concept 11
  • No major problems 4
  • Service 3
  • Quality of product 2

Customers don't like

  • No customer service30
  • Technical support23
  • Chat conversations and unresolved issues8
  • Customer service8
  • No refund policy7
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Southern Phone

Telecommunications
  • 0 ISSUES RESOLVED
  • 55 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $17.2K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Billing Practices
  • Customer assistance 1
  • Customer service 1
  • It when it was adsl 1

Customers don't like

  • Time spent to solve problem4
  • Hidden charges3
  • Poor customer service3
  • Staff actions risking my credit rating3
  • Very poor customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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