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Sonetel

Telecommunications
Has verified representatives
  • 4 ISSUES RESOLVED
  • 21 COMPANY RESPONSES
  • 34 TOTAL REVIEWS
  • $26.3K CLAIMED LOSSES
  • $2K AVERAGE LOSS
2.9
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Website and way to help me get up going 2
  • Promise of their services 2
  • Pricing 2
  • Customer service 2
  • Phone number choice 1

Customers don't like

  • Delivery of their servicesso bad on many levels3
  • Taking pre-payment money and then blocking the account2
  • Services2
  • Quality1
  • Bad service1
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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2594 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $334 AVERAGE LOSS
1.8
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Cheap 17
  • Concept 12
  • Service 4
  • No major problems 4
  • Easy to use 3

Customers don't like

  • Customer service20
  • Technical support12
  • No customer service11
  • No refund policy4
  • Chat conversations and unresolved issues4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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