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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2539 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $340 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Cheap 15
  • Concept 10
  • No major problems 4
  • Service 3
  • Quality of product 2

Customers don't like

  • No customer service30
  • Technical support22
  • Chat conversations and unresolved issues7
  • Customer service7
  • No refund policy6
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Skype

Media
  • 0 ISSUES RESOLVED
  • 33 TOTAL REVIEWS
  • $2.9K CLAIMED LOSSES
  • $239 AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Convenience 2
  • Free video calls 1
  • Used to when you could ring them with problems or complaints 1
  • Used to be good 1

Customers don't like

  • Customer service7
  • Look like cheating now4
  • Impossible to deal with3
  • Insincere apologies for inconvenience2
  • Unreasonable behaviour2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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