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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2547 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $344 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Cheap 17
  • Concept 11
  • No major problems 4
  • Service 3
  • Quality of product 2

Customers don't like

  • No customer service30
  • Technical support23
  • Chat conversations and unresolved issues8
  • Customer service8
  • No refund policy7
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Skype

Media
  • 0 ISSUES RESOLVED
  • 37 TOTAL REVIEWS
  • $3K CLAIMED LOSSES
  • $213 AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Convenience 2
  • Free video calls 1
  • It used to be so easy to use 1
  • Used to be good 1
  • Used to when you could ring them with problems or complaints 1

Customers don't like

  • Customer service8
  • Impossible to deal with4
  • Look like cheating now4
  • Robotic problem non-solving2
  • Unreasonable behaviour2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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