Magicjack vs Securus Technologies

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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2532 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $340 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Billing Practices
  • Cheap 17
  • Concept 11
  • No major problems 4
  • Service 3
  • Quality of product 2

Customers don't like

  • No customer service30
  • Technical support23
  • Chat conversations and unresolved issues8
  • Customer service7
  • No refund policy7

Products by Magicjack

No items

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Securus Technologies

Telecommunications
Has verified representatives
  • 1 ISSUES RESOLVED
  • 217 TOTAL REVIEWS
  • $12.5K CLAIMED LOSSES
  • $244 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Billing Practices
  • Integrity 4
  • Being able to do a visit 2
  • Honestry 2
  • Sincere 2
  • Value 2

Customers don't like

  • Customer service12
  • Irresponsibility10
  • On hold 40 min8
  • Extremely bad customer service6
  • Not able to resolve issue4

Products by Securus Technologies

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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