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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2549 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $339 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Cheap 17
  • Concept 11
  • No major problems 4
  • Service 3
  • quality of product 2

Customers don't like

  • Technical support13
  • No customer service11
  • Chat conversations and unresolved issues4
  • False advertising3
  • No refund policy3
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Safelink Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 602 TOTAL REVIEWS
  • $45.9K CLAIMED LOSSES
  • $534 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Free 250 minutes 14
  • Not a darn thing 5
  • Program 5
  • Phone 3
  • Phone and free service 3

Customers don't like

  • Total run around everytime have never had a good experience7
  • Hours with customer service5
  • Poor english5
  • Inept customer service4
  • Not being able to understand the reps4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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