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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2543 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $340 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Cheap 17
  • Concept 11
  • No major problems 4
  • Service 3
  • Quality of product 2

Customers don't like

  • No customer service30
  • Technical support23
  • Chat conversations and unresolved issues8
  • Customer service8
  • No refund policy7
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SafeLink Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 545 TOTAL REVIEWS
  • $41.4K CLAIMED LOSSES
  • $552 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Free 250 minutes 14
  • Program 5
  • Bad nothing to like 3
  • Not a darn thing 3
  • Easy customer service 3

Customers don't like

  • Total run around everytime have never had a good experience10
  • Bad experience8
  • Customer service is a joke8
  • Inept customer service7
  • Rude customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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