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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2573 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $337 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Cheap 17
  • Concept 11
  • Service 4
  • No major problems 4
  • quality of product 2

Customers don't like

  • Customer service21
  • Technical support12
  • No customer service11
  • No refund policy4
  • Chat conversations and unresolved issues4
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Safelink Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 731 TOTAL REVIEWS
  • $50.2K CLAIMED LOSSES
  • $483 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Free 250 minutes 14
  • Program 6
  • Phone and free service 3
  • Phone 3
  • Patience 3

Customers don't like

  • Customer service13
  • Total run around everytime have never had a good experience7
  • Poor english6
  • Hours with customer service6
  • Put on hold 40 minutes transferred over and over4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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