PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Phone Power and Magicjack as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Phone Power
Magicjack

Phone Power and Magicjack Overview

Total reviews 33 2674
Company responses 0 0
Issues resolved 0 1

Phone Power and Magicjack Consumer Ratings

Rank
343 out of 1452 in Telecommunications category
182 out of 1452 in Telecommunications category
Customer service
226 in category
175 in category
Billing Practices
251 in category
122 in category
Product or Service Quality
146 in category
148 in category
Diversity of Products or Services
192 in category
189 in category

Phone Power and Magicjack Rating Details

Customer service
1.3 (16 reviews)
1.5 (165 reviews)
Reviewer's quote

Customer service said there is a $15 reconnect charge, but since we never had a suspended account, they will wave the $15!!!! Phone back online!! Great customer service !!!! I tried to access the web site to pay, but was unable to access my account online. Thanks, happy customer, Mark Beaver :y:...

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...32 , as i said i have waited via chat , customer service or email for days and hours , but couldn't get through John Suckel 3521 Young rd Caledonia . on N3W1S5 289309**** john. suckel@***...

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Billing Practices
1.3 (15 reviews)
1.9 (96 reviews)
Reviewer's quote

...In 2019 I finally caught on the scam and noticed they're been billing me annually. I spoke to Jazlene on march 12, 2019. She said there's nothing to be done about the back payments they have stolen...

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...two of the following pieces of information: the name on the account, the email address associated with the account, the magicJack telephone number, or the billing address on the account. David Dickhaus: David Dickhaus David Dickhaus: ***edic@***. com David Dickhaus: **34**57** Levent D: Thank you very much for verifying that...

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Product or Service Quality
1.9 (14 reviews)
1.8 (104 reviews)
Reviewer's quote

PP billed me for an aditional year of service. My current credit card information had changed. I chose not to continue service with them and they then sent my bill for 175 to collections for a service that I don't even have or desire to continue...

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Started making lot of noise, gives out a pungent smell and some brown liquid leaks from the bottom - service is a big issue..

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Diversity of Products or Services
1.9 (13 reviews)
1.9 (108 reviews)
Reviewer's quote

Dear Consumer, All I can say is that Phone Power is literally the worst vendor of services that I have ever dealt with in my 30 years of B2B. You can rest assured, you will see them on Dateline or 60 minutes soon for victimizing so many consumers. The owners and investors in this crooked operation...

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After purchasing air time from MagicJack and activating MagicJack; with some hiccups and dropped calls, MagicJack services became usable. I did not know that MagicJack was a tradeoff between price and reliability (CNET 2016). I did not know that MagicJack had problems with their product and using...

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Phone Power and Magicjack Pros and Cons

Pros
  • Phone service
  • No problems for years
  • Lots of features
  • Cheap
  • Concept
  • Service
Cons
  • Customer service
  • Fraud
  • Wait time too long and no results
  • Customer service
  • Technical support
  • No customer service

Phone Power and Magicjack Most Positive Reviews

Top rated reviews
4.6

Or phone service was Suspended!! Payment is taken out automatically each month. I called to see what happened. For some...

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5

7 hours on the phone 10 ignorant people. I still do not have my phone line back. *** repeat chat room questions. They di...

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No votes
5

Arguing with MJ & their strong armed collection for 3 weeks. Once done ordering the $35.00 deal, I got my confirmati...

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Phone Power and Magicjack Most Critical Reviews

Lowest rated reviews
1

DO NOT GET SERVICE FROM PHONE POWER. It has cost me $150 along with the stress of getting sent to collections for...

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1

YOU WILL BE EXCLUDED FROM EXCHANGES THAT YOU CALL FREQUENTLY WITH A FAST BUSY SIGNAL. MY GUESS IS THEY TRAP YOUR MJ ID...

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1

phone was down and had very poor sound and services..complain and they never return call when they say will be calling b...

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1

Please wait for a site operator to respond.
You are now chatting with 'Russel'
Your Issue ID for this chat is LTK111530***...

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Phone Power and Magicjack Latest Reviews

Recent published reviews
1.2

I have been using this company for VOIP service for over a decade. I have been purchasing a 2 year plans and they bill...

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No votes

I use magic jack for work.. I keep getting missed calls but the phone does not ring and I cannot make out calls. I...

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1

In 2015 I had phone power for a short time and it just wasn't Working out so i cancelled by phone. The next thing i...

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2

Started making lot of noise, gives out a pungent smell and some brown liquid leaks from the bottom - service is a big...

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Phone Power and Magicjack Products and Services

Most reviewed product and services
  • Phone Power Phone Service (10 reviews)
  • Phone Power Voip Service (4 reviews)
  • Phone Power Mobile Phone Service (2 reviews)
  • Magicjack Phone Service (764 reviews)
  • Magicjack Internet Service (129 reviews)
  • Magicjack Free Trial (96 reviews)