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Ooma

Telecommunications
  • 0 ISSUES RESOLVED
  • 70 TOTAL REVIEWS
  • $15.4K CLAIMED LOSSES
  • $591 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Technology 2
  • Solid phone service at little cost 2
  • Was one of the best voip on the market 1
  • Service 1
  • Promise 1

Customers don't like

  • Customer service5
  • User interface full of charge-up bombs2
  • Customer service is not helpful2
  • Worst customer services1
  • Unauthorized charges to my card1
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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2591 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $334 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Cheap 17
  • Concept 12
  • Service 4
  • No major problems 4
  • Easy to use 3

Customers don't like

  • Customer service20
  • Technical support12
  • No customer service11
  • No refund policy4
  • Chat conversations and unresolved issues4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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