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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2538 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $340 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Cheap 15
  • Concept 10
  • No major problems 4
  • Service 3
  • Quality of product 2

Customers don't like

  • No customer service30
  • Technical support22
  • Chat conversations and unresolved issues7
  • Customer service7
  • No refund policy6
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Ooma

Telecommunications
  • 0 ISSUES RESOLVED
  • 46 TOTAL REVIEWS
  • $3.4K CLAIMED LOSSES
  • $199 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Technology 2
  • Solid phone service at little cost 2
  • Friendly customer service 1
  • Price until i canceled 1
  • Initial service 1

Customers don't like

  • Unauthorized charges to my card3
  • Customer service is not helpful3
  • Continued charges to my card after months of phone calls2
  • Hidden fees requiring customer to cancel upgraded service2
  • Customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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