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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2557 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $338 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Cheap 17
  • Concept 11
  • No major problems 4
  • Service 3
  • quality of product 2

Customers don't like

  • Technical support13
  • No customer service11
  • Customer service4
  • Chat conversations and unresolved issues4
  • No refund policy3
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Nettalk

Telecommunications
Has verified representatives
  • 2 ISSUES RESOLVED
  • 26 COMPANY RESPONSES
  • 107 TOTAL REVIEWS
  • $43.6K CLAIMED LOSSES
  • $779 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Low cost voip 4
  • Low cost i thought 2
  • Thought of low cost cell service 1
  • Like being stuck in north korea 1

Customers don't like

  • Nonresponsive support3
  • Disrespect for customers3
  • Customer service representative3
  • Arrogance3
  • Worst customer service i have ever experienced2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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