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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2548 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $339 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Billing Practices
  • Cheap 17
  • Concept 11
  • No major problems 4
  • Service 3
  • quality of product 2

Customers don't like

  • Technical support13
  • No customer service11
  • Chat conversations and unresolved issues4
  • False advertising3
  • No refund policy3
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Myfax

Telecommunications
  • 0 ISSUES RESOLVED
  • 140 TOTAL REVIEWS
  • $6.5K CLAIMED LOSSES
  • $89 AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Billing Practices
  • Signing up 2
  • Received fax via trial as promised 2
  • Jody in customer service 1
  • Warning other customers to stay away 1
  • Product offering 1

Customers don't like

  • Customer service5
  • Service5
  • Terms of service3
  • No way to delete bank account information2
  • Support staff2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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