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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2548 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $343 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Billing Practices
  • Cheap 17
  • Concept 11
  • No major problems 4
  • Service 3
  • Quality of product 2

Customers don't like

  • Technical support13
  • No customer service11
  • Chat conversations and unresolved issues4
  • Horrible customer service3
  • No refund policy3
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My Family Mobile

Telecommunications
  • 0 ISSUES RESOLVED
  • 67 TOTAL REVIEWS
  • $6.7K CLAIMED LOSSES
  • $232 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Billing Practices
  • I never had any problems until about a couple of months ago 2
  • I had no problems until they switched to tracfone management 1
  • Price is ok 1
  • Sends confirmation texts for paid bills 1
  • Worse so called prepaid company 1

Customers don't like

  • Reliability2
  • Closing account when i needed to pay a bill2
  • Pathetic family mobile service and payment servicing1
  • Reduced speeds by t mobil1
  • Phone service was not great and customer service sucks1
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