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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2565 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $337 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Cheap 17
  • Concept 11
  • Service 4
  • No major problems 4
  • quality of product 2

Customers don't like

  • Technical support12
  • No customer service11
  • Customer service5
  • No refund policy4
  • Chat conversations and unresolved issues4
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Metropcs

Telecommunications
  • 3 ISSUES RESOLVED
  • 1260 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $855 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • I used to like your company 8
  • Price 7
  • No contract 5
  • But i am done 5
  • Phone promotions 4

Customers don't like

  • Customer service20
  • Service6
  • Unable to use cell phone5
  • Metro pcs5
  • Unprofessional service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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