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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2540 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $340 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Cheap 15
  • Concept 10
  • No major problems 4
  • Service 3
  • Quality of product 2

Customers don't like

  • No customer service30
  • Technical support22
  • Chat conversations and unresolved issues7
  • Customer service7
  • No refund policy6
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Metropcs

Telecommunications
  • 3 ISSUES RESOLVED
  • 1008 TOTAL REVIEWS
  • $87.7K CLAIMED LOSSES
  • $445 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • I used to like your company 8
  • Price 6
  • No contract 5
  • But i am done 4
  • Phone promotions 3

Customers don't like

  • Customer service22
  • Service11
  • Unprofessional service10
  • False return policy7
  • Inconsiderate company6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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