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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2563 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $338 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Cheap 17
  • Concept 11
  • Service 4
  • No major problems 4
  • quality of product 2

Customers don't like

  • Technical support12
  • No customer service11
  • Customer service5
  • No refund policy4
  • Chat conversations and unresolved issues4
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Mediacom

Telecommunications
  • 0 ISSUES RESOLVED
  • 655 TOTAL REVIEWS
  • $99.4K CLAIMED LOSSES
  • $613 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Customer service 5
  • Sales guy and manager 3
  • When it worked once 2
  • Service when it worked a 2
  • Pleasant technician 2

Customers don't like

  • Unable to resolve problem7
  • No one resolves the problem7
  • Issue was not resolved6
  • How poor customer service is6
  • No one resolves problem5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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