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Magellan Health
United Healthcare

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Magellan Health

Magellan Health

1.6
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 97 TOTAL REVIEWS
Rank
141 out of 1853
in Insurance category
Rating Details
Customer service
Staff
Product or Service Quality
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    249
  • SUCCESSFUL
    72%
  • AVG CALL DURATION
    03:24
  • ISSUES RESOLVED
    11%
Top Products and Services
1.6
22 reviews
1.2
9 reviews
1
6 reviews
United Healthcare

United Healthcare

1.4
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 680 TOTAL REVIEWS
Rank
181 out of 1853
in Insurance category
Rating Details
Customer service
Staff
Product or Service Quality
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    4
  • SUCCESSFUL
    75%
  • AVG CALL DURATION
    00:59
  • ISSUES RESOLVED
    0%
Top Products and Services
1.3
247 reviews
1.2
62 reviews
1.1
47 reviews

How would you compare Magellan Health vs United Healthcare?

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Anonymous
#1336374

United Healthcare is actually better than Magellan and I never thought I'd say that because I used to be on United Healthcare. Even though they do screw up it's not as often as Magellan and even better you aren't forced onto a mail order pharmacy in a three month supply script as with Magellan. Do yourself a favor and run from Magellan.

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