PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Magellan Health and Molina Healthcare as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Molina Healthcare

Molina Healthcare

Has verified representatives
2.3
Magellan Health
Molina Healthcare

Magellan Health and Molina Healthcare Overview

Total reviews
99
937
Company responses
0
642
Issues resolved
0
7

Molina Healthcare was first mentioned on PissedConsumer on Mar 17, 2013 and since then this brand received 937 reviews. It is 838 reviews more than Magellan Health received since Nov 22, 2011.

Magellan Health and Molina Healthcare Consumer Ratings

Rank
146 out of 1481 in Insurance category
41 out of 1481 in Insurance category
Customer service
86 in category
106 in category
Staff
102 in category
129 in category
Website
202 in category
167 in category

According to consumer ratings and reviews, Molina Healthcare ranks 105 points higher in the Insurance category than Magellan Health. People gave Magellan Health 1.5 stars for Customer service criterion in Insurance category and it is 367 points higher than the worst rated brand in this category. At the same time, Molina Healthcare was rated 1.4 stars for Customer service criterion in this category and it is 347 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Magellan Health has a higher rating than Molina Healthcare. Regarding Website criterion, consumers gave Magellan Health 1.5 stars and it is 55% greater than other in category. Molina Healthcare however was rated 1.6 stars and it is 63% greater than other in category.

Magellan Health and Molina Healthcare Rating Details

Customer service
1.5 (51 reviews)
1.4 (552 reviews)
Reviewer's quote

...This is not good customer service. He could have acted and spent alittle time in helping me understand how to transition from my other wonderful company to this one. Didn't seem like he cared to help me or not that I was just another phone call...

PissedConsumer1583794

Your login does not work, your password reset does not work, your live customer service cannot reset things. Therefore I can't register a complaint makes you feel proud, I saw filed complaints with several other wonderful agencies online detailing the two hours of a nightmare which you have created...

PissedConsumer1754625
Staff
1.6 (46 reviews)
1.5 (465 reviews)
Reviewer's quote

...Any doctor even willing to take Magellan has an awful staff and review, they refuse to help. Seeing a psychiatrist is impossible. Customer service treats you like garbage...

Amanda

I have all of the doctors records saying I’ve benefit from these procedures yet again the staff at Molina are falsely stating that the procedures or not working. I am going to file a lawsuit against Melina healthcare for pain and suffering and emotional and physical. The emotional pain causes me to...

Nancy G
Website
1.5 (44 reviews)
1.6 (471 reviews)
Reviewer's quote

...it's an online pharmacy I figure that's the appropriate way the first time I ended up having to deal with a live person so that they could figure out their website to fix it so I could actually order them online. Now all this is the second time I've attempted to refill prescriptions and again a colossal mess. Tried to correct The Mess by...

Zeena

...old man, and they assigned me a NURSE ASSISTANT PEDIATRICIAN as my primary care physician! Obviously I need to change this but you can't - NO ONE CAN!! The website keeps giving error messages anytime you try to do anything and crashes. So I thought, well, lets try the phone. Bad idea number two! For over an hour, I sat on...

Mykala

Magellan Health and Molina Healthcare Pros and Cons

Pros
No votes
  • To mad to decide
  • Cheap
  • Some are caring n helpfull
Cons
  • Terrible all the way around
  • Seem to be playing god
  • Participation in ripping us off
  • Customer service
  • No customer service
  • No one knows whats going on

Magellan Health and Molina Healthcare Most Positive Reviews

Top rated reviews
5

They are great no bad experiences here

5

Molina Transportation sucks, they make up excuses when their drivers doesn't show up. I experienced rudeness when I...

Magellan Health and Molina Healthcare Most Critical Reviews

Lowest rated reviews
1

No one accepts Magellan. I'm quite sure Magellan is in violation of the ACA and ought to be investigated. State of...

1

Made the wrong choice in choosing this company. They refuse to pay for almost anything. They need an authorization on ev...

Magellan Health and Molina Healthcare Latest Reviews

Recent published reviews
1

The purpose of this review is to make the public aware and most importantly beware of this company. The situation is as...

Read all 99 reviews

I am still waiting for my insurance card. Pearl, MS. When I went
to the doctor last week and this week, they continue to...

Read all 937 reviews

Magellan Health and Molina Healthcare Products and Services

Most reviewed product and services
  • Magellan Health Customer Care (22 reviews)
  • Magellan Health Medical Claim (10 reviews)
  • Magellan Health Health Plan (6 reviews)
  • Molina Healthcare Health Insurance (233 reviews)
  • Molina Healthcare Customer Care (152 reviews)
  • Molina Healthcare Health Plan (53 reviews)