Macys vs Zulily

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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1072 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
2.1
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product 3
  • Quality of item 3
  • Quality of products 3
  • Sale prices 3
  • Selection 3

Customers don't like

  • Poor customer service29
  • Customer service20
  • Billing and customer service11
  • Staff9
  • False advertising of stock7

Products by Macys

No items

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Zulily

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 614 TOTAL REVIEWS
  • $25.2K CLAIMED LOSSES
  • $166 AVERAGE LOSS
2.1
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Variety of products 12
  • How their website looked 6
  • Website 6
  • That they have new items daily 5
  • Prices 4

Customers don't like

  • Misinformation21
  • Long shipping time19
  • Exchange policy15
  • Shipping time frame11
  • Poor quality of items7

Products by Zulily

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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