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Macys

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 1213 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product 4
  • Selection 3
  • Sale prices 3
  • Quality of products 3
  • Quality of item 3

Customers don't like

  • Poor customer service59
  • Billing and customer service7
  • Poorly trained employee4
  • False advertising of stock4
  • Staff3
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Zappos

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 50 TOTAL REVIEWS
  • $10.2K CLAIMED LOSSES
  • $852 AVERAGE LOSS
2.0
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Verity 1
  • Discovering they were a bunch of crap 1
  • Customer service 1

Customers don't like

  • Shipping1
  • Order processing1
  • Misleading mailer sent to me1
  • Customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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