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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1090 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Product 3
  • Quality of item 3
  • Quality of products 3
  • Sale prices 3
  • Selection 3

Customers don't like

  • Poor customer service28
  • Customer service21
  • Billing and customer service11
  • Staff9
  • False advertising of stock7
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West Elm

Furniture and Decor
  • 4 ISSUES RESOLVED
  • 459 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $895 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Design aesthetic 9
  • Merchandise 6
  • Product design 5
  • Design 4
  • Style and design 3

Customers don't like

  • Customer service36
  • Late delivery13
  • Delivery11
  • Delivery time frame10
  • Lack of action to fix the problem9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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