Macys vs West Elm

Start a new comparison
Delete

Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1068 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Product 3
  • Quality of item 3
  • Quality of products 3
  • Sale prices 3
  • Selection 3

Customers don't like

  • Poor customer service29
  • Customer service20
  • Billing and customer service11
  • Staff9
  • False advertising of stock7

Products by Macys

No items

Delete

West Elm

Furniture and Decor
  • 4 ISSUES RESOLVED
  • 441 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $860 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Design aesthetic 9
  • Merchandise 6
  • Design 5
  • Product design 5
  • Style and design 3

Customers don't like

  • Customer service35
  • Late delivery13
  • Delivery11
  • Delivery time frame10
  • Lack of action to fix the problem10

Products by West Elm

No items

Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Post Comment
Cancel
Be first to start a discussion.