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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1093 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Price and convenience 3
  • Selection 3
  • Quality of item 3
  • Quality of products 3
  • Salesperson in store very personable 2

Customers don't like

  • Poor customer service29
  • Customer service20
  • Billing and customer service10
  • Staff9
  • False advertising of stock7
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Wayfair

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 415 TOTAL REVIEWS
  • $47.1K CLAIMED LOSSES
  • $428 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Not a single thing 8
  • Customer service 6
  • Product 6
  • None 3
  • Quality and price 3

Customers don't like

  • Customer service15
  • Delivery8
  • Delivery service8
  • Everything on experience8
  • Communication on shipping7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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