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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1138 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Products and sales 3
  • Quality of item 3
  • Quality of products 3
  • Sale prices 3
  • Selection 3

Customers don't like

  • Poor customer service13
  • Customer service7
  • Billing and customer service6
  • False advertising of stock4
  • Staff3
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The Bradford Exchange

Luxury / Jewelry
  • 4 ISSUES RESOLVED
  • 656 TOTAL REVIEWS
  • $36.2K CLAIMED LOSSES
  • $211 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Product 5
  • Product offer 1
  • Quality 1
  • Ring 1
  • Way they rectified an incorrect shipment 1

Customers don't like

  • Customer service attitude9
  • Customer service follow up8
  • Customer service6
  • Failure to honor guarantee6
  • Given the runaround5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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