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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1089 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product 3
  • Quality of item 3
  • Quality of products 3
  • Sale prices 3
  • Selection 3

Customers don't like

  • Poor customer service28
  • Customer service21
  • Billing and customer service11
  • Staff9
  • False advertising of stock7
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The Bradford Exchange

Luxury / Jewelry
  • 4 ISSUES RESOLVED
  • 569 TOTAL REVIEWS
  • $35.5K CLAIMED LOSSES
  • $215 AVERAGE LOSS
1.7
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product 5
  • Checks 1
  • Product offer 1
  • Item i ordered 1

Customers don't like

  • Given the runaround17
  • Customer service attitude14
  • Customer service follow up12
  • Failure to honor guarantee10
  • Horrendous customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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