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Macys

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 1225 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product 4
  • Selection 3
  • Sale prices 3
  • Quality of products 3
  • Quality of item 3

Customers don't like

  • Poor customer service59
  • Billing and customer service7
  • Poorly trained employee4
  • False advertising of stock4
  • Staff3
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Swimsuits For All

Footwear and Clothing
Has verified representatives
  • 16 ISSUES RESOLVED
  • 106 COMPANY RESPONSES
  • 303 TOTAL REVIEWS
  • $18.4K CLAIMED LOSSES
  • $165 AVERAGE LOSS
2.7
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Many different styles and sizes 17
  • Good selection 10
  • Terrific prices 6
  • Great fit 5
  • swimsuits 2

Customers don't like

  • Sneaky dishonest return policy25
  • Shady refund policy18
  • No follow up on complaints9
  • No credit for returns7
  • Return policy is unethical3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Castle Rock, Colorado, United States #1327349

Swimsuits for all has a scam going. I returned items as required to get my money back but they sent me a gift card instead.

When I called them I said I want my money back and no gift card they said they would fix....each month for 4 months. Each time I checked my account no monies never returned. Finally, just recently I called again and they said its been too long to get refund. What.

I contacted customer service and nothing.

Macy's would never do that.