PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Macys and Swimsuits For All as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Macys
Swimsuits For All

Macys and Swimsuits For All Overview

Total reviews
1693
357
Company responses
0
142
Issues resolved
11
17

Macys and Swimsuits For All Consumer Ratings

Rank
77 out of 332 in Supermarkets and Malls category
186 out of 2060 in Footwear and Clothing category
Customer service
74 in category
282 in category
Website
56 in category
249 in category
Exchange, Refund and Cancellation Policy
64 in category
312 in category
Product or Service Quality
69 in category
215 in category

Macys and Swimsuits For All Rating Details

Customer service
1.4 (484 reviews)
1.6 (175 reviews)
Reviewer's quote

...one hundred and thirty-eight dollars! I immediately called Macy's customer service to tell them that I hadn't received a bill until now and to ask that they remove the charges. They refused. I went ahead and paid for the tie, but I refused to pay anything more...

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...Very poor customer service. Will never use this company again..

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Website
2.1 (381 reviews)
2.8 (141 reviews)
Reviewer's quote

...So after 7 years, I can now get a store credit of $300+, right? WRONG! I tried applying for the refund/credit online but the website kept having problems. So I called the toll free number and no one answers. The voicemail box is completely full so I couldn't even leave a message...

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...Their website is misleading and makes it sound like you can print a prepaid return shipping label. This is not true unless you are willing to take a credit to your account. It would take a lot for me to ever consider purchasing from Swimsuits For All again...

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Exchange, Refund and Cancellation Policy
1.9 (360 reviews)
1.5 (169 reviews)
Reviewer's quote

...can't get refund until shipment is recieved and returned..

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...They said they received it on aug 5 that I would get a refund within 5 business days. Still know refund so I called they said the order was past the 60 day limit but thats not correct. They received the item back on the 5 th they said it was five days late...

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Product or Service Quality
2 (347 reviews)
2.2 (141 reviews)
Reviewer's quote

...I'm totally disappointed in the quality of these sheets. I have other sets that I've had longer and they are more durable these and cost less. As much money I've spent over the years at Macys, I'm totally disappointed in the quality of these sheets...

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First &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; foremost, speaking with your customer service is absolutely the very worst Ive dealt with. Rude...

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Macys and Swimsuits For All Pros and Cons

Pros
  • Sale prices
  • Product
  • Quality of products
  • Many different styles and sizes
  • Good selection
  • Terrific prices
Cons
  • Poor customer service
  • Not happy with customer service
  • Not getting employee assistance
  • Sneaky dishonest return policy
  • Shady refund policy
  • No follow up on complaints

Macys and Swimsuits For All Most Positive Reviews

Top rated reviews
5

I went to Macy's to purchase and enter the izod Honda contest. After the purchase no one knew anything about the...

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5

When I purchased my bathing suit from swim suits for all I was a little worried because of course you cannot try it on....

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5

terminated without being told noted it when i went to check my schedule sure I was hired as a seasonal employee but...

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5

I bought two bathing suits from swimsuitsforall in the beginning of the summer. A friend had referred me to their...

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Macys and Swimsuits For All Most Critical Reviews

Lowest rated reviews
1

"Hello,
I used to love shopping @ Macys.com until recently I had to return some items by mail and got a huge problem wit...

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1

I ordered the cheap project on 8/11/14. I returned it on 8/22/14 per the required guidelines. They acknowledged...

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1

I literally have NEVER had such a miserable experience as I have had since we were *** enough to spend $12,000+ in...

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1

Email ad reads 40% site wide + free ship. Nowhere in this ad does it reflect not on clearance items. I tried to do thi...

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Macys and Swimsuits For All Latest Reviews

Recent published reviews
2.6

Only had automated system. Not sure if they corrected my lost card issue

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1

I made a purchase on may 31 bc of COVID the ordered didnt arrive until June 9. I made another purchase and returned the...

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No votes

Order a king mattress over a month ago. they missed the first delivery date, after emailing 3 consecutive days...

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2.1

Be warned if you have to return a swimsuit to Swimsuits For All you will be out the shipping cost for delivery and the...

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Macys and Swimsuits For All Products and Services

Most reviewed product and services
  • Macys Account (112 reviews)
  • Macys Credit Card (104 reviews)
  • Macys Customer Care (95 reviews)
  • Swimsuits For All Swimsuit (131 reviews)
  • Swimsuits For All Customer Care (62 reviews)
  • Swimsuits For All Shipping Service (42 reviews)