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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1120 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product 3
  • Quality of item 3
  • Quality of products 3
  • Sale prices 3
  • Selection 3

Customers don't like

  • Poor customer service29
  • Customer service22
  • Billing and customer service11
  • Staff9
  • False advertising of stock7
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Swimsuits For All

Auctions and Internet Stores
Has verified representatives
  • 10 ISSUES RESOLVED
  • 52 COMPANY RESPONSES
  • 213 TOTAL REVIEWS
  • $8K CLAIMED LOSSES
  • $113 AVERAGE LOSS
2.8
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Many different styles and sizes 19
  • Good selection 13
  • Terrific prices 6
  • Great fit 5
  • swimsuits 2

Customers don't like

  • Sneaky dishonest return policy23
  • Absolutely terrible customer service15
  • Return difficulty12
  • No follow up on complaints11
  • Cannot get my money back8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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