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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1090 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product 3
  • Quality of item 3
  • Quality of products 3
  • Sale prices 3
  • Selection 3

Customers don't like

  • Poor customer service28
  • Customer service21
  • Billing and customer service11
  • Staff9
  • False advertising of stock7
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Soft Surroundings

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 73 TOTAL REVIEWS
  • $54.3K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
2.3
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Catalog 3
  • Clothing styles 3
  • One of the products 2
  • Product and style 1
  • Products 1

Customers don't like

  • Customer service10
  • Shipping difficulties4
  • Shipping time4
  • Delivery committments3
  • Shipping price3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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