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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1158 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Selection 3
  • Sale prices 3
  • Quality of products 3
  • Quality of item 3
  • Products and sales 3

Customers don't like

  • Poor customer service20
  • Billing and customer service6
  • False advertising of stock4
  • Staff3
  • Poorly trained employee3
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Soft Surroundings

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 100 TOTAL REVIEWS
  • $55.3K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
2.2
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Catalog 4
  • Clothing styles 3
  • Fast delivery 1
  • Customer service very good 1

Customers don't like

  • Rude and uncaring customer service12
  • Shipping difficulties5
  • Shipping time4
  • Shipping costs4
  • Delivery committments3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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