Macys vs Sleep Number

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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1068 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Product 3
  • Quality of item 3
  • Quality of products 3
  • Sale prices 3
  • Selection 3

Customers don't like

  • Poor customer service29
  • Customer service20
  • Billing and customer service11
  • Staff9
  • False advertising of stock7

Products by Macys

No items

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Sleep Number

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 767 TOTAL REVIEWS
  • $940K CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Bed 8
  • Can raise and lower bed 7
  • Demo i tried in the showroom 5
  • Showroom and product 4
  • Staff at store level 4

Customers don't like

  • Customer service21
  • Lack of customer service14
  • Lack of customer satisfaction10
  • Poor customer service9
  • Return policy9

Products by Sleep Number

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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