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Macys

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 1212 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product 4
  • Selection 3
  • Sale prices 3
  • Quality of products 3
  • Quality of item 3

Customers don't like

  • Poor customer service59
  • Billing and customer service7
  • Poorly trained employee4
  • False advertising of stock4
  • Staff3
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Sephora

Cosmetics and Personal Care
  • 0 ISSUES RESOLVED
  • 135 TOTAL REVIEWS
  • $7.9K CLAIMED LOSSES
  • $315 AVERAGE LOSS
1.9
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Variety of products 3
  • Range of products 3
  • Variety 1
  • Rewards program 1
  • Rachel 1

Customers don't like

  • Poor customer service16
  • False advertising5
  • Service3
  • Rude customer service1
  • Rude and generic customer service and response1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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