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Macys

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 1222 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product 4
  • Selection 3
  • Sale prices 3
  • Quality of products 3
  • Quality of item 3

Customers don't like

  • Poor customer service59
  • Billing and customer service7
  • Poorly trained employee4
  • False advertising of stock4
  • Staff3
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Sears

Supermarkets and Malls
  • 28 ISSUES RESOLVED
  • 5201 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.0
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Price 20
  • I will like it when they are out of business 11
  • Product 9
  • Nightmare 6
  • Warranty 5

Customers don't like

  • Poor customer service166
  • Delivery experience27
  • Service18
  • Home delivery16
  • Whole process9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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