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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1133 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product 3
  • Quality of item 3
  • Quality of products 3
  • Sale prices 3
  • Selection 3

Customers don't like

  • Poor customer service12
  • Customer service7
  • Billing and customer service6
  • False advertising of stock4
  • Staff3
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Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1102 TOTAL REVIEWS
  • $700K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Polite and friendly repairmen 5
  • Repairman 4
  • Sales people were nice 4
  • Repairmen informed and friendly 3
  • Technician was friendly 3

Customers don't like

  • Inability to repair10
  • Lack of customer service5
  • No one with athority5
  • Poor customer service5
  • Stock answers4
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