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Macys

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 1212 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Product 4
  • Selection 3
  • Sale prices 3
  • Quality of products 3
  • Quality of item 3

Customers don't like

  • Poor customer service59
  • Billing and customer service7
  • Poorly trained employee4
  • False advertising of stock4
  • Staff3
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Sammydress

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 84 TOTAL REVIEWS
  • $3.8K CLAIMED LOSSES
  • $132 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Price 5
  • Pricing 2

Customers don't like

  • Awful customer service8
  • Substandard clothing2
  • Response time to complaint2
  • No customer service2
  • Incorrect sizing2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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