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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1093 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Website
Discounts and Special Offers
Staff
Exchange, Refund and Cancellation Policy
  • Price and convenience 3
  • Selection 3
  • Quality of item 3
  • Quality of products 3
  • Salesperson in store very personable 2

Customers don't like

  • Poor customer service29
  • Customer service20
  • Billing and customer service10
  • Staff9
  • False advertising of stock7
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Saks Fifth Avenue

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 53 TOTAL REVIEWS
  • $22.9K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.8
Customer service
Website
Discounts and Special Offers
Staff
Exchange, Refund and Cancellation Policy
  • Good website 1
  • Website 1

Customers don't like

  • Customer service4
  • Worst customer service ever4
  • Rip off at saks3
  • Never ever shop at saks again2
  • Unprofessional associates2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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