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Macys

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 1182 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.1
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product 4
  • Selection 3
  • Sale prices 3
  • Quality of products 3
  • Quality of item 3

Customers don't like

  • Poor customer service19
  • Billing and customer service7
  • False advertising of stock4
  • Staff3
  • Poorly trained employee3
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Saks Fifth Avenue

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 64 TOTAL REVIEWS
  • $24.4K CLAIMED LOSSES
  • $974 AVERAGE LOSS
1.9
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Website 1
  • Good website 1

Customers don't like

  • Customer service6
  • Worst customer service ever3
  • Rude untrained associates2
  • Website1
  • Sarcastic remarks1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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