PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rosewe and Macys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rosewe
Macys

Rosewe and Macys Overview

Total reviews
1818
1687
Company responses
0
0
Issues resolved
9
11

Rosewe and Macys Consumer Ratings

Rank
664 out of 2055 in Footwear and Clothing category
77 out of 332 in Supermarkets and Malls category
Customer service
483 in category
79 in category
Website
570 in category
59 in category
Exchange, Refund and Cancellation Policy
440 in category
67 in category
Diversity of Products or Services
639 in category
72 in category

Rosewe and Macys Rating Details

Customer service
1.1 (721 reviews)
1.4 (481 reviews)
Reviewer's quote

Shipping is late, very late, cannot contact them for customer service..

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...one hundred and thirty-eight dollars! I immediately called Macy's customer service to tell them that I hadn't received a bill until now and to ask that they remove the charges. They refused. I went ahead and paid for the tie, but I refused to pay anything more...

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Website
1.8 (672 reviews)
2.1 (378 reviews)
Reviewer's quote

...The item, a bathing suit, was what was shown on the website and shipping time was acceptable. As seems to be the common theme with these companies, the sizing was off and I'd planned to return the item. The company instead refunded me 100% of my payment (minus 3...

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...So after 7 years, I can now get a store credit of $300+, right? WRONG! I tried applying for the refund/credit online but the website kept having problems. So I called the toll free number and no one answers. The voicemail box is completely full so I couldn't even leave a message...

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Exchange, Refund and Cancellation Policy
1.1 (652 reviews)
1.9 (357 reviews)
Reviewer's quote

i have been ordering clothes and they were just been delivered nicely to my address,this time i ordered again my parcel were cancelled with no reward saying they cant send to BOX NO i don't know why ,could u kindly process my goods if not i need refund..

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...can't get refund until shipment is recieved and returned..

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Diversity of Products or Services
1.5 (602 reviews)
2.5 (324 reviews)
Reviewer's quote

...00 to fix their problem n sending out less than curtain quality products. I spent $175. 00 on my purchase so why should i pay as much to exchange them...

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I have problem contact customer services..

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Rosewe and Macys Pros and Cons

Pros
  • Very disatisfied
  • Never received
  • I want the dress that was ordered
  • Sale prices
  • Product
  • Quality of products
Cons
  • Poor customer service
  • Very poor service
  • Cannot return
  • Poor customer service
  • Not happy with customer service
  • Not getting employee assistance

Rosewe and Macys Most Positive Reviews

Top rated reviews
5

Hi. I recently ordered from Roswe. They're quite inconsistent. The coat was fine, it was beautiful. The white polo top...

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5

I went to Macy's to purchase and enter the izod Honda contest. After the purchase no one knew anything about the...

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5

I ordered 2 dresses online on July 8...the purchase was suppose to be shipped the next day. I have yet to receive my...

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5

terminated without being told noted it when i went to check my schedule sure I was hired as a seasonal employee but...

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Rosewe and Macys Most Critical Reviews

Lowest rated reviews
1

This company claims to sell clothing and is advertised on Facebook. However, after submission of order--one item which...

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1

"Hello,
I used to love shopping @ Macys.com until recently I had to return some items by mail and got a huge problem wit...

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1

THIS COMPANY REFUSES TO GIVE RETURN ADDRESS AND REFUSES REFUNDS. THEY SELL FAKES BAD FABRIC BAD CUTS NOTHING LIKE IN...

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1

I literally have NEVER had such a miserable experience as I have had since we were *** enough to spend $12,000+ in...

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Rosewe and Macys Latest Reviews

Recent published reviews
2

i have been ordering clothes and they were just been delivered nicely to my address,this time i ordered again my parcel...

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No votes

Can someone else pick up my merchandise?
Was unable to ask a question

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5

I havent received my ticket to returning items back it saying still pending, so how long done it take to get a ticket

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1

They wasnt able to solve my problem. My Online orders are been rejected for no reason and according to the person who...

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Rosewe and Macys Products and Services

Most reviewed product and services
  • Rosewe Shipping Service (306 reviews)
  • Rosewe Dress (278 reviews)
  • Rosewe Clothing (159 reviews)
  • Macys Account (112 reviews)
  • Macys Credit Card (104 reviews)
  • Macys Customer Care (95 reviews)