PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rosewe and Macys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rosewe
Macys

Rosewe and Macys Overview

Total reviews 1838 1719
Company responses 0 0
Issues resolved 9 14

Rosewe and Macys Consumer Ratings

Rank
709 out of 2138 in Footwear and Clothing category
79 out of 345 in Supermarkets and Malls category
Customer service
466 in category
67 in category
Website
567 in category
56 in category
Exchange, Refund and Cancellation Policy
439 in category
60 in category
Diversity of Products or Services
627 in category
63 in category

Rosewe and Macys Rating Details

Customer service
1.2 (724 reviews)
1.5 (503 reviews)
Reviewer's quote

Shipping is late, very late, cannot contact them for customer service..

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...Sharon in Customer service assured me she would reissue the balance after Mgr ok. 4 months larer, still waiting..

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Website
1.8 (674 reviews)
2.2 (404 reviews)
Reviewer's quote

...The item, a bathing suit, was what was shown on the website and shipping time was acceptable. As seems to be the common theme with these companies, the sizing was off and I'd planned to return the item. The company instead refunded me 100% of my payment (minus 3...

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i have no way of knowing whether the package is late being delivered, because when i go to the website and enter the order number i got over the phone, it returns a system error message. i have no idea where my package is, when i should expect it, whether there's a delay. the company is run by...

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Exchange, Refund and Cancellation Policy
1.1 (655 reviews)
1.9 (386 reviews)
Reviewer's quote

i have been ordering clothes and they were just been delivered nicely to my address,this time i ordered again my parcel were cancelled with no reward saying they cant send to BOX NO i don't know why ,could u kindly process my goods if not i need refund..

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...I immediately called Macy's customer care to complete the cancellation. I requested a confirmation email. Never arrived...

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Diversity of Products or Services
1.5 (602 reviews)
2.5 (344 reviews)
Reviewer's quote

...00 to fix their problem n sending out less than curtain quality products. I spent $175. 00 on my purchase so why should i pay as much to exchange them...

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Macy offered $10 rebate on Bella products. I bought 4 different products, but I can't download the rebate form. Customer service is extremely unhelpful...

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Rosewe and Macys Pros and Cons

Pros
  • Very disatisfied
  • Never received
  • I want the dress that was ordered
  • Sale prices
  • Product
  • Quality of products
Cons
  • Poor customer service
  • Very poor service
  • Cannot return
  • Poor customer service
  • Not getting employee assistance
  • Billing and customer service

Rosewe and Macys Most Positive Reviews

Top rated reviews
5

Hi. I recently ordered from Roswe. They're quite inconsistent. The coat was fine, it was beautiful. The white polo top...

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5

I went to Macy's to purchase and enter the izod Honda contest. After the purchase no one knew anything about the...

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5

I ordered 2 dresses online on July 8...the purchase was suppose to be shipped the next day. I have yet to receive my...

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5

terminated without being told noted it when i went to check my schedule sure I was hired as a seasonal employee but...

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Rosewe and Macys Most Critical Reviews

Lowest rated reviews
1

This company claims to sell clothing and is advertised on Facebook. However, after submission of order--one item which...

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1

"Hello,
I used to love shopping @***.com until recently I had to return some items by mail and got a huge problem with t...

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1

THIS COMPANY REFUSES TO GIVE RETURN ADDRESS AND REFUSES REFUNDS. THEY SELL FAKES BAD FABRIC BAD CUTS NOTHING LIKE IN...

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1

I literally have NEVER had such a miserable experience as I have had since we were *** enough to spend $12,000+ in...

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Rosewe and Macys Latest Reviews

Recent published reviews
No votes

Rosewe have not gotten my order, you people told me my order is in local store in gillingham no store name no address...

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1.8

Macy offered $10 rebate on Bella products. I bought 4 different products, but I can't download the rebate form. Customer...

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No votes

I have 3 item's in my bag that i would like to by and i need to use the money that's in my account to add on to my...

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No votes

My shipping address should be
1255 Penniman Plymouth Michigan. 48170
NOT Tenniman!

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Rosewe and Macys Products and Services

Most reviewed product and services
  • Rosewe Shipping Service (307 reviews)
  • Rosewe Dress (280 reviews)
  • Rosewe Clothing (159 reviews)
  • Macys Credit Card (105 reviews)
  • Macys Manager (75 reviews)
  • Macys Gift Card (70 reviews)